PRODUCT SUPPORT MANAGER GUIDEBOOK (APR-2011)

PRODUCT SUPPORT MANAGER GUIDEBOOK (APR-2011)., his Product Support Manager (PSM) Guidebook was signed and issued by the Assistant Secretary of Defense for Logistics and Materiel Readiness (L&MR) in April 2011. This guidebook develops the Product Support Business Model (PSBM) recommended in the November 2009 Weapon System Acquisition Reform: Product Support Assessment (WSAR-PSA) and provides guidance to the Program Manager/ Product Support Manager on how to develop and execute a product support strategy. It supports (USD AT&L) Dr Carter’s November 2010 memorandum on \"Better Buying Power\" by addressing the themes of increased competition, long-term affordability and controlling cost growth, and innovation in industry. This guidebook is written for the PSM and provides an easy reference addressing key requirements for managing product support across the entire life cycle of a weapon system. This PSM guidebook will serve as an operating guide to assist the PSM and the Acquisition Community with the implementation of next-generation product support strategies. This April 2011 Product Support Manager (PSM) Guidebook supersedes Performance Based Logistics: A Program Manager’s Product Support Guide, published in March 2005, which has been commonly referred to as ―The PBL Guide.